The personal shopping assistant for your website
Digital Assistant helps sell products and support customers. Enabling brands to recreate their in-store experience — online.
Trusted by 1,000+ businesses
Discover what your Digital Assistant can do
Support your customers
Give customers the support, guidance and inspiration they need at every step of the funnel.
- checkTarget visitors with highly relevant messaging
- checkAutomate answers to common questions
- checkInspire purchase decisions with recommendations
Elevate customer engagement
Understand, identify and deliver the optimum experience for every one of your customers.
- checkBuild unique audiences with real-time segmentation
- checkEnhanced targeting and content customisation
- checkFind what works with simple and advanced testing
Increase customer satisfaction
Leave a lasting impression by engaging with your customers like you're right there with them.
- checkConnect the dots from discovery to purchase
- checkMake every touchpoint meaningful & personal
- checkEarn loyalty and build positive brand sentiment
Ready to help your customers when they need it most
Inspire and guide customers with their purchase decisions
Offering better product discovery, greater catalogue coverage, increased conversions and higher order values.
Discover a uniquely refreshing perspective of your customers
Save time with highly targeted surveys that align with your goals and leave a positive lasting impression on your customers.
Simulate a meaningful interaction between your brand and customer
If you don’t ask, it’s just a guess. Use declared data to understand and support your customers with the things they actually care about.
Apply customer context to specific messaging and offers
Use Media Messages to identify the pivotal moments where “micro-narrative” messaging could better meet your customer needs.
Protect your margins with smarter discounting strategies
You don’t have to offer crazy deals to make promocodes worth your while. Even small incentives can be enough to sway a would-be shopper in your direction.
Collect emails and build your subscriber lists
Make a good first impression, boost brand reach & increase subscriber rates with a clear and timely value exchange.
Digital Assistant Hub
Create a cohesive experience with all your stuff in one place
Store messages, recommendations, promo codes, and other content in one convenient place, so your customers can always find exactly what they're looking for.
Since implementing Digital Assistant, it has been clear to see an extreme increase in not only engagement but also conversions.
Why choose Digital Assistant?
Powerful, flexible features
Enable your team with a faster, easier way to do all kinds of useful things.
Scale, without scaling costs
Switch to a lighter, leaner, simpler solution that can grow with your business.
Achieve more, with less
Experiment and adapt with fewer integrations, lower implementation and training costs.
Expand your expertise
Lean on our consultative client success managers - to help you outsmart the competition.
Make it your own
Customise Digital Assistant to natively align with your website, audience and brand.
Protect your brand
Build positive customer sentiment with non-intrusive, user-centric engagement methods.
Deliver smarter, more unified, increasingly connected solutions across the journey.
Always a friendly face
Build common and consistent design patterns to create a positive association with your brand.
Never 'in your face'
Working alongside your website, users can interact with the page whilst being assisted at the same time.
Always-on support and inspiration your customers need – as they move from prospect to purchase.
The power of choice
Give customers the flexibility and control to engage in their own time and on their own terms.
More than a message
Create a conversation by imitating the behaviours of an in-store shopping assistant.