#1 conversion tool for ecommerce marketers

Digital Assistant helps sell products and support customers. Increase conversion rates, AOV and grow revenue.

A customer shopping for homeware is delighted that Digital Assistant recommended a product that the like based on their shopping trends

I've found the perfect planter for my new home.

notifications_none

close

Inspired by your shopping trends

A hanging planter product being recommended by Digital Assistant to a customer

Hanging Ceramic Planter

£16.00

keyboard_arrow_left

keyboard_arrow_right

An indecisive customer seeks reassurance about whether the product he's viewing is good quality

These look good, but how do I know if they'll be comfortable?

notifications_none

close

Digital Assistant shows the customer a media message graphic which promotes positive Trust Pilot reviews to backup the product's quality

Find out why customers think our boxer briefs are the best.

Read reviews

A frustrated customer wants to provide feedback about their online shopping experience

Hmmm... their shipping policy is NOT clear enough!

notifications_none

close

How satisfied are you with the overall customer service?

Very satisfied

Satisfied

Somewhat satisfied

Dissatisfied

Very dissatisfied

arrow_back

A customer describes how she was pleased to have been shown a promotion by Digital Assistant

That's a great offer. I'm going to treat myself.

notifications_none

close

Digital Assistant shows the customer a media message promoting an offer on makeup products

Get 20% off our best makeup when you buy 2 or more selected items

Shop now

A customer is visibly confused by the product options available to him when shopping for laptops

I have no idea which laptop to buy for my home office.

notifications_none

close

Need help choosing a new laptop? What best describes your needs?

Browsing the web

Streaming content

Office / multitasking

Editing photos / videos

Gaming

Submit

A bargain-hunting customer is seeking a further discount on a sale item

Those trainers I want are on sale but they're still a bit expensive.

notifications_none

close

Digital Assistant is offering a promocode for an extra 10% discount on the customer's order

Get an extra 10% off your next order

Copy

Copied

10ExtraGift

access_time

Expires soon

A customer has run out of blue hair dye and needs to order some more

OMG! I need more of that blue hair dye – fast!

notifications_none

close

Welcome back. We've saved your recently viewed items...

The product recommendation feature conveniently shows the customer the blue hair dye that they had previously purchased

Professional Hair Dye

£5.99

keyboard_arrow_left

keyboard_arrow_right

A customer is relieved to see that this store offers free delivery and installation

Yesss! They'll deliver the TV and set it up for me.

notifications_none

close

A media message lets the customer know that he'll get free delivery and installation as a benefit of the purchase

Free delivery and installation for all 4k Ultra HD Televisions

Shop now

arrow_back

arrow_forward

Trusted by 1,000+ businesses, big and small

Ve's Digital Assistant provided a fast and effective way of gaining valuable customer feedback to help improve our engagement and offering

Katrina But

,

eCommerce Manager

Discover what your Digital Assistant can do

Guided Selling

Support your customers

Give customers the support, guidance and inspiration they need at every step of the funnel.

check
Understand your customer needs and preferences
check
Automate answers to common questions
check
Inspire purchase decisions with recommendations

Watch the video

play_circle_outline

Shop assistant recommends a product to a customer

notifications_none

close

A retail assistant draws a customer attention to some new limited edition products

notifications_none

close

Personalisation

Elevate customer experience

Leave a positive lasting impression by engaging with your customers like you're right there with them.

check
Uncover & respond to the explicit context of site visits
check
Create unique audiences with real-time segmentation
check
Target customers with highly relevant engagements

Optimisation

Increase customer satisfaction

Measure, learn and build the optimum experience for every one of your customers.

check
Discover a unique perspective of your customers
check
Continuously measure and report on performance
check
Enable rapid experimentation with behavioural insights

notifications_none

close

Ready to help your customers when they need it most

Product Recommendations

Inspire and guide customers with their purchase decisions

Offering better product discovery, greater catalogue coverage, increased conversions and higher order values.

notifications_none

close

Inspired by your shopping trends

Digital Assistant recommends this product to a customer who had viewed related products

Smart Watch

£120.00

keyboard_arrow_left

keyboard_arrow_right

Customer Survey

Discover a uniquely refreshing perspective of your customers

Save time with highly targeted surveys that align with your goals and leave a positive lasting impression on your customers.

notifications_none

close

How would you rate your shopping experience today?

😤

🙁

😐

🙂

😀

arrow_back

Simulate a meaningful interaction between your brand and customer

If you don’t ask, it’s just a guess. Use declared data to understand and support your customers with the things they actually care about.

notifications_none

close

Need help choosing a new laptop? What best describes your needs?

Browsing the web

Streaming content

Office / multitasking

Editing photos / video

Gaming

Submit

Media Message

Apply customer context to specific messaging and offers

Use Media Messages to identify the pivotal moments where “micro-narrative” messaging could better meet your customer needs.

notifications_none

close

The Digital Assistant media message feature shows relevant offers and information to specific audiences

Get what you need now. Pay in 3 instalments and avoid interest.

Shop now

Promotional Code

Protect your margins with smarter discounting strategies

You don’t have to offer crazy deals to make promocodes worth your while. Even small incentives can be enough to sway a would-be shopper in your direction.

notifications_none

close

A promotional code discount is offered to specific audiences within certain scenarios

Get an extra 10% off your next order

Copy

Copied

10ExtraGift

access_time

Expires soon

Email Subscription

Collect emails and build your subscriber lists

Make a good first impression, boost brand reach & increase subscriber rates with a clear and timely value exchange.

notifications_none

close

Sign up and stay in the loop on the latest and greatest tech deals.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Sign up

Digital Assistant Hub

Create a cohesive experience with all your stuff in one place

Store messages, recommendations, promo codes, and other content in one convenient place, so your customers can always find exactly what they're looking for.

notifications_none

close

arrow_back

arrow_forward

Why choose Digital Assistant?

check

Powerful, flexible features

Enable your team with a faster, easier way to do all kinds of useful things.

check

Scale, without scaling costs

Switch to a lighter, leaner, simpler solution that can grow with your business.

check

Achieve more, with less

Experiment and adapt with fewer integrations, lower implementation and training costs.

check

Expand your expertise

Lean on our consultative client success managers - to help you outsmart the competition.

check

Make it your own

Customise Digital Assistant to natively align with your website, audience and brand.

check

Protect your brand

Build positive customer sentiment with non-intrusive, user-centric engagement methods.

check

Joined-up experience

Deliver smarter, more unified, increasingly connected solutions across the journey.

check

Always a friendly face

Build common and consistent design patterns to create a positive association with your brand.

check

Never 'in your face'

Working alongside your website, users can interact with the page whilst being assisted at the same time.

check

Available 24/7

Always-on support and inspiration your customers need – as they move from prospect to purchase.

check

The power of choice

Give customers the flexibility and control to engage in their own time and on their own terms.

check

More than a message

Create a conversation by imitating the behaviours of an in-store shopping assistant.

#1 conversion tool for ecommerce marketers

Digital Assistant helps sell products and support customers. Increase conversion rates, AOV and grow revenue.

Trusted by 1,000+ businesses, big and small

Discover what your Digital Assistant can do

Guided Selling

Support your customers

Personalisation

Elevate customer experience

Optimisation

Increase customer satisfaction

Ready to help your customers when they need it most

Product Recommendations

Inspire and guide customers with their purchase decisions

Customer Survey

Discover a uniquely refreshing perspective of your customers

Problem Solver

Simulate a meaningful interaction between your brand and customer

Media Message

Apply customer context to specific messaging and offers

Promotional Code

Protect your margins with smarter discounting strategies

Email Subscription

Collect emails and build your subscriber lists

Digital Assistant Hub

Create a cohesive experience with all your stuff in one place

Behavioural Email

Discover what your Digital Assistant can do with Behavioural Emails

Why choose Digital Assistant?

Powerful, flexible features

Scale, without scaling costs

Achieve more, with less

Expand your expertise

Make it your own

Protect your brand

Joined-up experience

Always a friendly face

Never 'in your face'

Available 24/7

The power of choice

More than a message

Revenue Optimisation Calculator

Discover how much money you're leaving on the table