#1 conversion tool for ecommerce marketers
Digital Assistant helps sell products and support customers. Increase conversion rates, AOV and grow revenue.
Trusted by 1,000+ businesses, big and small
Ve's Digital Assistant provided a fast and effective way of gaining valuable customer feedback to help improve our engagement and offering
Discover what your Digital Assistant can do
Simulate in-store consultations to reduce the time-to-buy
Help customers find and purchase the right products online with guided selling.
- checkBeat choice overload with streamlined product recommendations to increase conversions
- checkAutomate consultations to help customers during the research phase, converting them faster
- checkGather direct customer feedback to get actionable insights. Use this data to optimise everything from site merchandising to marketing campaigns
Create truly personalised experiences to increase order values
Tailor each customer journey using cues from their past interactions, current context and predicted intent.
- checkMake smarter product recommendations using individual behaviour cues to increase conversions
- checkRemember returning visitors to upsell and cross-sell more effectively
- checkIncrease ad spend efficiency with personalised ad-to-website journeys
Pick up on behavioural cues to increase conversions
Deliver smart, timely content to keep customers engaged and increase conversions.
- checkReduce cart abandonment by responding in real-time to exit intent
- checkProtect your margins with smarter promotional code usage and implementation
- checkGet direct feedback to make data-driven decisions that improve site-wide conversion
Ready to help your customers when they need it most
Inspire and guide customers with their purchase decisions
Offering better product discovery, greater catalogue coverage, increased conversions and higher order values.
Discover a uniquely refreshing perspective of your customers
Save time with highly targeted surveys that align with your goals and leave a positive lasting impression on your customers.
Simulate a meaningful interaction between your brand and customer
If you don’t ask, it’s just a guess. Use declared data to understand and support your customers with the things they actually care about.
Apply customer context to specific messaging and offers
Use Media Messages to identify the pivotal moments where “micro-narrative” messaging could better meet your customer needs.
Protect your margins with smarter discounting strategies
You don’t have to offer crazy deals to make promocodes worth your while. Even small incentives can be enough to sway a would-be shopper in your direction.
Collect emails and build your subscriber lists
Make a good first impression, boost brand reach & increase subscriber rates with a clear and timely value exchange.
Digital Assistant Hub
Create a cohesive experience with all your stuff in one place
Store messages, recommendations, promo codes, and other content in one convenient place, so your customers can always find exactly what they're looking for.
Why choose Digital Assistant?
Expand your expertise
Our consultative client success managers work with you to optimise your conversions.
Integrate with your brand
Customise your Digital Assistant to natively align with your website, audience, and brand.
Experiment with agile testing
Quickly implement new campaigns to test and learn with minimal internal resource.
Get up and running, fast
Get the Digital Assistant live on your site in a matter of days, with our fully managed service.
Never compromise load times
Our single line of code loads last, never affecting the speed of your site.
Skip the training
There’s no platform to learn – our client services take care of campaign building and reporting.
Deliver smarter, more unified, increasingly connected solutions across the journey.
Always a friendly face
Build common and consistent design patterns to create a positive association with your brand.
Never 'in your face'
Working alongside your website, users can interact with the page whilst being assisted at the same time.
Always-on support and inspiration your customers need – as they move from prospect to purchase.
The power of choice
Give customers the flexibility and control to engage in their own time and on their own terms.
More than a message
Create a conversation by imitating the behaviours of an in-store shopping assistant.