How to Get Into Your Customer’s Head and Heart With Psychology

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Great ‘customer service’ and ‘user experience’ are phrases thrown around with abandon when it comes to the user journey, but do you actually know how to achieve them?

In this eBook, we will explore how you can harness psychological triggers in your marketing such as the 'Paralysis Effect' to:

  • Get the most from your site
  • Win your users’ hearts with customer service
  • Drive more conversions

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